Leadership in uncertain times: strategic risk management as a competitive imperative

Leaders must shed obsolete thinking. The future favours those who wield risk as a weapon. As Warren Buffett put it, “Risk comes from not knowing what you’re doing.” It’s time to know, act, and lead, says the author.

Leaders must shed obsolete thinking. The future favours those who wield risk as a weapon. As Warren Buffett put it, “Risk comes from not knowing what you’re doing.” It’s time to know, act, and lead, says the author.

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Published Apr 14, 2025

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Uncertainty isn’t a distant storm - it’s a Category 5 hurricane battering our doorstep. Global markets tremble, geopolitical tensions boil, and in South Africa, a stalled VAT hike signals deeper economic fragility. After years of steering risk governance and strategy, one truth stands firm: the future belongs not to those who shrink from chaos but to leaders who master it. Strategic risk management has evolved from a back-office function into the frontline of survival - a lifeline for organisations on the brink.

The evidence is undeniable. PwC’s 2024 Pulse Survey reveals that companies embracing advanced risk strategies have cut the financial impact of disruptions by 20% - translating to millions in saved revenue for large enterprises - while boosting operational efficiency by 15%. Deloitte’s 2024 Global Risk Management Survey adds weight, showing that firms with robust risk governance are 25% more likely to outpace competitors in revenue growth.

Yet, too many leaders remain tethered to outdated mindsets, viewing risk as an enemy to avoid rather than a force to wield. The cost? A 15% divestment risk from institutional investors for those who neglect ESG principles (McKinsey, 2024 ESG Report) and a growing divide between those who thrive in uncertainty and those who falter.

Consider Apple. During the 2022 semiconductor crisis, its proactive use of predictive analytics and real-time risk dashboards limited production dips to just 2%, while competitors endured double-digit losses. The payoff? A 7.8% revenue surge in 2023 (Apple Inc., 2023 Annual Report).

Closer to home, Sibanye-Stillwater shines. Facing gold market volatility, CEO Neal Froneman pivoted to platinum and battery metals, aligning with the global energy transition. The result: a 12% revenue jump and 18% stock outperformance in 2023 (Sibanye-Stillwater, 2023 Financial Results). Even Eskom, despite its struggles, offers a lesson. By adopting AI-driven systems that predict equipment failures before they occur, it slashed unplanned outages by 15% in 2023, bolstering supply and public trust (Eskom, 2024 Operational Review). Chaos isn’t a burden - it’s an opportunity for bold, data-driven leadership.

The price of inaction carries a steep toll. Companies sidestepping strategic risk management face a 10% drop in customer loyalty, 15% higher regulatory penalties, and reputational scars that repel talent and investment (McKinsey, 2024 ESG Report). In South Africa, where skills shortages, industrial action, and supply chain fragility loom large, the stakes are higher still. Poor risk management doesn’t just erode profits - it stifles job creation, deters foreign investment, and drags down economic growth. Sasol’s proactive ESG strategy - committing to green hydrogen - averted a projected 20% investor exodus, securing $1 billion in financing (Sasol, 2024 Sustainability Report). Hesitate, and the fallout is swift: profits shrink, trust fades, and rivals claim the advantage.

Harvard’s Kaplan and Mikes framework offers a practical approach: distinguish between preventable, strategic, and external risks. Preventable risks, such as talent loss, can be turned into advantages - as shown by a major South African retailer that used AI dashboards to reduce employee turnover by 22%. Strategic risks, like Sibanye’s shift to battery metals, open new markets. And external risks, including trade disruptions, can be mitigated through IoT systems that reroute operations in real-time, as proven by a local automotive OEM that cut delivery delays by 30%.

In a stakeholder-driven era, Environmental, Social, and Governance (ESG) principles are indispensable. Firms ignoring ESG risk a 15% investor flight and a 10% hit to customer loyalty (McKinsey, 2024). Yet, ESG also unlocks new frontiers: Sasol’s pledge to net-zero emissions by 2050 not only dodged reputational damage but also opened new revenue streams in green energy. In South Africa’s turbulent context, ESG isn’t optional - it’s the bedrock of trust, profitability, and future growth.

To thrive in this new reality, leaders must act boldly and decisively. The blueprint for mastering strategic risk is clear:

  1. Implement Real-Time Risk Tools: Equip teams with AI-powered dashboards, simulations, and predictive analytics to anticipate and act faster.
  2. Cultivate Anti-Fragile Organisations: Build cultures that don’t just endure volatility, but evolve through it - embedding risk intelligence across functions.
  3. Integrate ESG as a Strategic Pillar: Make ESG a driver of long-term value, not a compliance exercise - anchoring decisions in sustainability and social impact.
  4. Act with Decisive Speed: Conduct a strategic risk assessment within the next quarter and launch a transformation roadmap within six months.

Leaders must shed obsolete thinking. The future favours those who wield risk as a weapon. As Warren Buffett put it, “Risk comes from not knowing what you’re doing.” It’s time to know, act, and lead - because just as a skilled captain navigates a ship through a storm, a strategic leader can steer their organisation to triumph through uncertainty.

Nomvula Zeldah Mabuza is a Risk Governance and Compliance Specialist with extensive experience in strategic risk and industrial operations. She holds a Diploma in Business Management (Accounting) from Brunel University, UK, and is an MBA candidate at Henley Business School, South Africa.

Nomvula Mabuza is a Risk Governance and Compliance Specialist with extensive experience in strategic risk and industrial operations. She holds a Diploma in Business Management (Accounting) from Brunel University, UK, and is an MBA candidate at Henley Business School, South Africa.

*** The views expressed here do not necessarily represent those of Independent Media or IOL.

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