Critical flaws in eThekwini's Indigent Support Policy leave vulnerable residents at risk

By Zainul Dawood | Published Apr 3, 2025

eThekwini councillors have exposed critical flaws in the draft Indigent Support Policy 2025/2026, particularly the requirement for prepaid electricity meters despite no available stock or supplier contracts. Councillors warn that administrative errors, inflated property valuations, and outdated economic assessments are excluding genuinely struggling households from accessing essential services.